Shipping policy
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You can reach Power Pong customer service by emailing attila@powerpong.org.
We ship to USA and Canada and also to countries where we have local customer support. Presently we have distributors in Australia, New Zealand and in the UK.
We’re open to give other countries also the opportunity to distribute our robots.
If you’re interested or you know someone who is interested please contact coach Attila at: attila@powerpong.org
Your order is shipped with UPS and usually it takes 3-5 days.
Returns and exchanges
Power Pong is committed to superior customer service. We want you to be as pleased with your purchase as we are in serving you. If you encounter any problems at all with your Power Pong robot, please call 714-280-6821 or email attila@powerpong.org. We promise to fix or replace your robot within few days of receiving it!
Payments
We accept the following methods of payment:
VISA
Mastercard
American Express
Maestro
Apple Pay
Google Pay
Shopify Pay
Please ensure that your billing name and address is entered exactly as it appears on your statements. For the protection of our customers, transactions cannot be processed if billing information is not 100% accurate. Your card is not charged until the order ships.
To redeem a promotion or coupon code, enter the code in the appropriate field during checkout. Be sure to enter the code with the exact spelling and capitalization as shown. You must click "Apply" in order for the discount to be applied. The discounted amount will be automatically displayed and deducted from the total. If the code is invalid, expired, or you have not placed the correct products in the shopping bag, a discount will not be applied.